I was in Davao since Thursday, and both the Consulting Team and the Technical Team are busy preparing for the last roll-out activities for Digos (Davao del Sur) and General Santos City (South Cotabato) sites.
Some minor issues were encountered, as experienced in the past, the static data have to be re-checked and updated due to changes and updates, despite the set cut-off guidelines. Good thing the Technical Team was able to create several utilities that can update Customer Information, discounts and pricing, and other static information using an upload script into the Sales and Distribution database.
However, Accounts Receivable and Sales Volume migration activities will be delayed for a day or two - the remaining sites were supposed to do their legacy system closing last Saturday but data from these off-sites were not immediately sent to the Plant in Davao for encoding.
This is how information were updated prior to installing the new System. Transactions from different Sales offices are brought into the Plant (some sites may be as far as 10 hours drive). Some are encoded in batch weekly into the Client's legacy system. The new system captures the transactions at the source locations - which made it very beneficial in making sure information are current/real-time.
Hopefully, we can already dispatch the Teams and the databases with migrated AR and Sales volume by Wednesday - for General Santos City and Digos.
~negosyo.ws
Last Leg of Davao Roll-out
By ::OnlineJunkie:: | 11:40 PM | Digos, General santos city, off-sites, real time information, system roll-out | 0 comments »CDO System Roll-Out: Sales Offices
By ::OnlineJunkie:: | 8:52 PM | Butuan City, cagayan de oro, CDO, Cebu City, customer information, manila, negosyo, problem management, Surigao City, system cutover, system roll-out | 0 comments »After 2 weeks of handholding support at my client's Cagayan de Oro (CDO) Plant-base, my team have rolled-out the new S&D system in Surigao City, about 8 to 10 hours by bus ride from Cagayan de Oro.
Also, the other group is supposed to start roll-out in another Sales Office in Butuan City (4 hours travelling by bus from CDO, or one hour air travel form Manila), however, some problems with unreconciled Sales Volume for the month of October derailed the transition.
It should take another day or two before we can fix the problem, fortunately quickly diagnosed by our Site Consultants as a bug in the records updating. They have transferred a Salesman's customers using new Sales Routes and it looked okay when looking at the Salesman's day's call schedule, however, the Customer attributes were not updated. The Sales Volume report categorizes the Sales Volume of each Salesman using the values in the Customer Profile, which gets populated upon assigning a customer to a Salesman's Sales Route.
A fix has to be done to rectify the problem. Hopefully, the Technical Team can do it in time as my Client's Head Office in Manila is consolidating all Sales Volume of all plants all over the Philippines for its incentives programs.
More to this in the coming days.
~negosyo.ws
