After 2 weeks of handholding support at my client's Cagayan de Oro (CDO) Plant-base, my team have rolled-out the new S&D system in Surigao City, about 8 to 10 hours by bus ride from Cagayan de Oro.

Also, the other group is supposed to start roll-out in another Sales Office in Butuan City (4 hours travelling by bus from CDO, or one hour air travel form Manila), however, some problems with unreconciled Sales Volume for the month of October derailed the transition.

It should take another day or two before we can fix the problem, fortunately quickly diagnosed by our Site Consultants as a bug in the records updating. They have transferred a Salesman's customers using new Sales Routes and it looked okay when looking at the Salesman's day's call schedule, however, the Customer attributes were not updated. The Sales Volume report categorizes the Sales Volume of each Salesman using the values in the Customer Profile, which gets populated upon assigning a customer to a Salesman's Sales Route.

A fix has to be done to rectify the problem. Hopefully, the Technical Team can do it in time as my Client's Head Office in Manila is consolidating all Sales Volume of all plants all over the Philippines for its incentives programs.

More to this in the coming days.